Social Media Management

Build your community and grow your brand.

Maximize your time, reach and impact with social media management and customer experience management on one easy-to-use platform.

See Falcon in action

Get Free Demo

We support the social media strategy of thousands of marketers.

Easily plan content with one calendar

Create, schedule and amplify content across channels.

Content asset library

Custom approval workflows

Use one inbox for all your engagement

Flag messages and assign them to users or teams.

Sentiment and spam detection

Helpdesk integration

Monitor reputation and brand reach

Manage brand perception and measure campaign impact.

Alert and response features

Influencer scooring

Measure KPIs and your engagement

Showcase your efforts and demonstrate your social ROI.

Custom URLs for easy tracking

Unlimited custom reports

Features

One social media management platform is all you need.

Publish on social, engage with customers, discover trends, track performance and more.

Publish.

Manage all your content in one calendar.

Make everything from daily posting to complete campaign rollouts easier and more effective in one social media calendar.

Engage.

Use one inbox for all your interactions.

Boost customer loyalty while empowering team collaboration. Manage all your engagement in one customizable inbox.

Advertise.

Create automated ad campaigns at scale.

Save your team time while simplifying ad management and reporting for all of your channels and audiences.

*

Rated Top 20 Social Media Marketing Software by users like you on Capterra.

Start empowering everyone on your team.

Get Free Demo

Listen.

Monitor the social web for insights.

Stay up-to-date and ready to act when opportunities or potential crises arise. Draw insights from 2.7 million online sources.

Measure.

Track your performance across channels.

Power your decisions with data and make social media analytics accessible to everyone with time-saving, easy-to-create reports.

Audience.

See all your audience data in one place.

Know your audience. Audience profile cards give you a handy 360° view of your customers and prospects at an individual and aggregated level.

Testimonials

See why 30,000+ social marketers are using Falcon to manage social.

We help our clients meet their ambitious social media goals.

“All-in-one tool for social media”

"We are managing several dozen channels and over 70 users in a dozen countries - for me as an admin and coordinator Falcon provides tools to see what's happening where and to allocate access and resources easily."

Arseniy R.

Campaign Analytics Manager

Industry: Food & Beverages

Source:

“Very recommended social media management tool”

"If you have several channels and more than a handful of users 'feeding' those channels, this will be the tool for you. One of our channels went up from 40K likes to 50K likes in about 1 month, while the 40K took us years to build up."

Gabriella H.

Marketing & PR Manager

Industry: Hospitality

Source:

“Best in class software, easy to use, and feature-rich”

"The biggest benefit of Falcon is that it comes in significantly cheaper than the market leader (Salesforce) and 100x easier to use and get started. The ability to monitor brand mentions, sentiments, and callouts across all social media platforms and the web in one convenient dashboard is amazing."

Michael H.

Co-Founder | Creative Director

Industry: Marketing and Advertising

Source:

Take your social media marketing to the next level.

See Falcon in action today.

Get Free Demo

About us

* Capterra Top 20

At Falcon.io, we offer a SaaS platform for social media listening, engaging, publishing, advertising, measuring and managing customer data.

The content for the Top 20 report is derived from independent research and user testing; end-user reviews and ratings; and vendor-supplied and publicly available product and company information applied against a documented methodology. The results do not constitute an endorsement by Gartner or any of its affiliates.

Privacy · Cookies